Candy916 Terms and Conditions – Complete Guide to Using the Malaysia Platform

02 Member Eligibility

To be eligible to register and use candy916 services, you must meet all of the following eligibility requirements without exception:

• Age 18 years and above on the date of registration. candy916 does not permit underage users under any circumstances.
• Being legally competent to enter into a binding agreement in the country of your residence.
• Not a resident or citizen of any country that absolutely prohibits online gambling activities under its local laws.
• Not currently enrolled in any voluntary self-exclusion program or mandatory exclusion program enforced by a regulatory body.
• Never been found guilty of fraud, money laundering, or other illegal activity related to gambling platforms.
• Registering in your own name and not on behalf of any third party.

Candy916 reserves the right to verify the eligibility of any member at any time through a Know Your Customer (KYC) process. You are required to submit valid identification documents upon request. Failure to comply with a verification request within the stipulated timeframe may result in temporary suspension or account closure.

03 Registration & Account Management

Each individual is only permitted to hold one (1) active account at candy916. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you must supply include:

• Full name as stated on your official identification document.
• A valid and accurate date of birth.
• An active email address accessible only by you.
• A Malaysia mobile number registered in your name.
• A strong and unique password for your candy916 account.

You are solely responsible for maintaining the confidentiality of your candy916 account password and login credentials. candy916 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login information.

If you suspect your account has been accessed without authorization, please contact the candy916 customer support team immediately. candy916 will investigate the report and take appropriate action to protect your interests.

04 Deposits and Withdrawals

Candy916 supports a wide range of local Malaysian payment methods including FPX, DuitNow, Touch 'n Go eWallet, Maybank2U, CIMB Clicks, and other payment channels listed on our platform. All deposits are credited to your account instantly upon verification by the payment system.

Deposit Requirements:

• The minimum deposit amount is RM20 per transaction.
• All deposits must be made exclusively through the payment methods listed on the candy916 platform.
• Deposits must be made using a bank account or eWallet registered in your own name. Deposits from third-party accounts are not accepted.
• Candy916 is not responsible for any deposit delays caused by technical issues on the part of the bank or payment provider.

Withdrawal Requirements:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals are processed within 3 to 10 minutes to a registered Malaysian bank account or eWallet.
• Members must complete the KYC verification process before their first withdrawal request is processed.
• Withdrawals can only be made to a bank account or eWallet registered in your own name.
• Candy916 reserves the right to request additional supporting documents for any withdrawal request exceeding a specified limit as a standard security measure.

05 Bonuses, Promotions and Special Offers

Candy916 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, deposit bonuses, cashback, birthday specials, and loyalty programs. Each bonus and promotion is subject to specific terms stated on the relevant promotions page.

General Bonus Terms:

• All bonuses are subject to wagering requirements clearly stated in the terms of each promotion.
• Bonuses are valid for one account per individual, per household and per IP address.
• Candy916 reserves the right to void any bonus obtained in breach of promotion terms.
• Bonuses cannot be directly converted to cash unless the specified wagering requirements have been fully met.
• Candy916 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Members found to have abused the bonus system or engaged in bonus abuse will forfeit all related bonuses and winnings.

06 Game Rules

All games available on candy916 – including Slots, Bingo, Fish Shooting Games, Wagering, Sports, and other categories – are subject to their respective specific game rules, which can be found within each game's interface.

• All game results are final. candy916 will not alter or void a completed game result except in cases of verified technical error confirmed by our technical team.
• In the event of a technical disruption during an active game, candy916 will use information stored in the system to settle the relevant wager fairly.
• Candy916 reserves the right to void any game round affected by a software error or significant technical disruption.
• Minimum and maximum betting limits for each game are set by candy916 and are subject to change from time to time.
• The use of automated software, bots, or any unauthorized methods to access or play games is strictly prohibited and may result in immediate account closure.

Candy916 uses independently audited RNG technology to ensure fairness and randomness in every game. Audit reports can be requested through the candy916 customer support team.

07 Prohibited User Conduct

Candy916 members are required to conduct themselves in a responsible, respectful and lawful manner while using our platform. The following actions are strictly prohibited and may result in disciplinary measures, including account closure without notice:

• Registering more than one account or registering using another person's information.
• Providing false, misleading or deceptive information during registration or the KYC process.
• Using third-party software, automated bots or any other unauthorized means to gain an unfair advantage in gameplay.
• Engaging in any form of fraud, money laundering, or other criminal activity through the candy916 platform.
• Sharing your login credentials or allowing others to access your account.
• Abusing the bonus or promotion system in a manner contrary to the spirit of the offer.
• Distributing offensive, inflammatory or obscene content through candy916 communication channels.
• Disrupting the normal operation of the platform or attempting to access unauthorized areas of the platform.

08 Data Protection & Privacy

Candy916 takes the protection of all members' personal data seriously. Personal information you provide during registration and platform use is collected, stored, and processed in accordance with Privacy Policy candy916 in detail.

In summary, candy916 is committed to:

• Storing all personal data securely using industry-standard encryption.
• Never sell, rent, or share your personal data with third parties for marketing purposes without your consent.
• Allowing you to access, amend or request deletion of your personal data, subject to applicable legal requirements.
• Using your data solely for the purposes of service delivery, identity verification, fraud prevention and platform improvement.
• Complying with all applicable data protection legislation in Malaysia.

For complete information on how candy916 manages your personal data, please refer to candy916 Privacy Policy which is a separate and detailed document.

09 Limitation of Liability and Disclaimer

Candy916 strives to ensure the platform operates smoothly, securely, and without interruption. However, candy916 cannot guarantee that the platform will always be free from technical errors, service disruptions, or cyberattacks beyond our control.

• Candy916 shall not be held liable for any losses arising from technical disruptions, internet connection failures, or circumstances beyond our control (force majeure).
• Candy916 is not liable for any indirect, incidental, or consequential losses suffered by members while using the platform.
• Candy916's maximum liability under any circumstances is limited to the total amount deposited by the member into their candy916 account within the 30 days preceding the relevant incident.
• Members acknowledge that all gambling activities carry the risk of financial loss and that candy916 does not guarantee any winnings or returns from gameplay.

10 Amendments to Terms & Applicable Law

Candy916 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any significant amendments will be communicated to members via an in-platform notice or email at least 7 days before the amendments take effect, except in emergencies requiring immediate action.

Continued use of the candy916 platform after the effective date of any amendment constitutes full acceptance of the revised terms. If you disagree with any amendment, you have the right to close your account and withdraw your remaining balance before the amendment takes effect.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through amicable negotiation. Should negotiation fail, the dispute may be referred to a mutually agreed arbitration body.